Basic Information:
Glasstaff puts on airs of gentility and courteous manners, addressing his bandits and ruffians as "my good fellows," and referring to sordid acts such as
kidnapping or arson as "that unpleasant little business" or "those unfortunate events." He may refer to the characters as his "honored guests," and expresses
regret that he cannot provide suitable entertainment for the occasion of their visit. Beneath his genteel demeanor, however, Glasstaff is just as violent and arrogant as any of the Redbrands.